The financial industry is undergoing a seismic shift in its approach to marketing. Traditional product-led pitches are being replaced by insight-driven, audience-centric strategies, which are largely nurtured by thought leaders. These leaders are not other 'influencers' or 'trend-setters' but people who bring changes in any industry and impact how others think.
In 2025, the financial industry is undergoing a seismic shift in its approach to marketing. Traditional product-led pitches are being replaced by insight-driven, audience-centric strategies, which are largely nurtured by thought leaders.
These leaders are not other “influencers” or “trend-setters” but people who bring changes in any industry and impact how others think. In this blog, we will try to understand these things better:
We cannot do much around the finance market as policies and compliance demands have always governed it. However, several disruptive forces have pushed the era in a new direction. Here is the problem statement of why the finance sector needed a shift:
In response to these demands, the “thought leaders” are making more adaptive, authentic, and audience-centric strategies.
According to a report in 2025, 58% of business leaders devote at least 1 hour weekly to thought leadership content, which is 50% more than last year. Leaders are voluntarily investing more in thought leadership to become an influence across their respective markets.
The market has reached saturation across almost all the domains, and this is where authenticity sells. The Financial Times describes a broader cultural shift towards “radical honesty,” - meaning consumers prefer open, transparent brands that talk about their missteps and mistakes along with successes.
High-growth firms are implementing omnichannel thought leadership, which has amplified social reach by 25.5% compared to 16.7% for their peers.
Now, let’s paint a picture of who these thought leaders are. They are executives, CMOs, Fintech Founders, Strategists, and consultants. They shape the direction of financial marketing through innovation, research, and practice. Some of the examples that we can look at are:
Traditionally, financial marketing has focused on product features—interest rates, portfolio options, and service tiers. In recent times, though, thought leaders have put customer problems first. Instead of asking, “How do we sell this product?”, businesses or thought leaders now ask, “What financial fears or goals are our audience dealing with?”
For example:
A bank doesn’t advertise a home loan based on product features; on the contrary, it creates a narrative around first-time homebuyers overcoming uncertainty in a volatile housing market, which is supported by educational content. This shift in the problem-centric approach and empathetic storytelling has increased engagement rates across email, social, and paid media channels by 30% to 40%, according to a 2025 Forrester report.
Financial customers expect content that is relevant, timely and contextual. Thought leaders today are leveraging the following:
For instance, leading fintech apps offer a real-time user behaviour experience. A study by Accenture found that financial brands implementing deep personalisation see a 40% increase in customer lifetime value.
One of the major roadblocks in the finance sector has always been compliance. However, in 2025, progressive thought leaders are not sidestepping compliance; they are integrating it with innovative marketing strategies. We’ve been seeing more collaborative workflows between the legal and marketing teams, which is enabling faster approvals without compromising the message integrity.
Moreover, with the help of AI-driven content moderation tools, pre-flag content risks enable compliant personalisation at a larger scale.
Consumers today are sceptical of financial institutions, and there are many reasons for this. In fact, according to Edelman’s 2025 trust barometer, only 52% of consumers trust financial services brands. To rebuild trust, thought leaders are picking up on many initiatives like:
Many firms have started publishing annual marketing transparency reports, which comprise details of what data they collect and how they use it to benefit customers.
By blending high-quality market insights with real-life customer stories, JPMorgan’s content marketing strategy now serves over 10 million monthly readers. Their integrated app experience uses behavioural data to suggest content while promoting responsible investing.
Swedish fintech Klarna uses fashion influencers to responsibly break down “buy now, pay later.” Their 2025 campaign, “Money Talks with Creators,” generated over 150 million impressions and improved customer repayment rates.
Vanguard’s YouTube series “Finance for Real Life” features diverse voices—nurses, gig workers, teachers—sharing their financial goals. It’s part of a broader shift toward inclusive wealth storytelling, which has increased engagement from underrepresented segments by over 40%.
Challenges That Still Remain
Despite the progress, financial marketers still face significant challenges:
Overcoming these hurdles requires more than marketing tactics—it demands a strategic realignment of brand, tech, compliance, and customer experience functions.
Let’s discuss the action items that finance thought leaders must take to stay competitive.
Step 1: Audit and Persona Mapping
You need to start by mapping the buyer’s persona and defining their purpose to sell better.
Step2: Data-driven ideation
Use CRM tools, product usage, and social listening to understand what is working for your audience. Moreover, keep yourself up to date with market trends and how you must move to comply with them.
Step3: Content Strategy and format
Trial and error methods work best; to know what works for you, you must experiment with a few styles and may fail in some. Here is the cheat sheet for you:
| Format | Suitable Audience | Purpose | | ----- | ----- | ----- | | LinkedIn long-reads | Enterprise clients, CIOs, advisors | Establish authority | | Short videos (1–3 min) | Retail investors, TikTok users | Drive awareness | | Podcasts | Mixed audiences | Discuss macro trends | | Webinars | Analysts, B2B clients | Q&A and demonstrations | | Branch screen content | In-branch visitors | Local engagement |
Step 4: AI Integration
You cannot step away from AI and how the world is moving; you must learn to live with it. You can take its help to:
Step 5: Compliance and ethics
Step 6: Distribution Plans
Now, you need to select the channels to distribute the content. For specific areas, you can choose organic or sponsored posts. Depending on your target audience, you need to figure out your distribution channels and mode of content.
Step 7: Measure and Iterate
The next step is to measure the growth and results of the content produced and the strategies implemented. This will give you a better picture of what to plan next.
As we move into 2025 and beyond, financial marketing will continue evolving toward more human, intelligent, and values-driven communication. Thought leaders will play an increasingly critical role—not just as marketers but also as strategists, educators, and change-makers.
They prove that finance doesn’t have to be cold, confusing, or intimidating. It can be approachable, empowering, and deeply personal.
The firms that follow their lead won’t just win market share—they’ll earn something even more valuable: lasting trust.
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